Returns and the right of withdrawal
You may return an item, within a period of 14 days after receipt, or indicate within this period that you wish to cancel your purchase. After this notification you still have 14 days to return the item.
We ask you to return the item in its original (unused) condition and if reasonably possible in its original packaging. If you have gone beyond what is necessary to assess whether you want to keep the product during the cooling-off period, we may deduct the resulting depreciation from the refund.
To notify your return, please send an email to firstname.lastname@example.org. You are responsible for the direct cost of returning the goods.